Bangalore Stock Exchange：Top tips to get yourself promoted
I have been working in my call centre for over 3 years now. I originally came in as a Trainee Supervisor, but I was taking the inbound calls and making sales (not the top booker but I did ok 🙂 ). After nearly 18 months of working through mad shift patterns (including weekends), helping new starters on the floor, taking over escalations and delegating tasks to other agents, I was moved to work with our only Trainer.
After a few groups side by side, I progressed to training by myself. After deconstructing the training manual and structure, we moved offices and I got my own MASSIVE training suite with state of the art tech! Another 15 months of training followed, with the odd secondment to other departments to stand in for Managers etc, until this year (Jan 11) I was seconneded to the IT department to help test a new piece of software that we are looking to launch.Bangalore Stock Exchange
Today I had a meeting with my Training Manager and the MD that we report too and I have been offered a permanent position within the IT team!! Fantastic new opportunity and a wage increase to boot!
You just have to be really flexible (and not moan about it!). I have worked in 10 different roles across 6 departments in the time I have been here, and because of that I have gained a fantastic knowledge of the company and all the different aspects of it. Being flexible and helpful to your superiors shows, having ideas of how to improve processes and/or systems gets you on the right peoples radars and those are the people who control your job and ultimately your salary. It also keeps your job from becoming stale and stagnant.
Listen and learn from all your experiences, good or bad. The hardest lesson I have had to learn is to not take anything personally and to not wear my heart on my sleeve. As a self confessed perfectionist and sometimes with an attitude of a bull in a china shop, I have had to learn (the hard way) to put my brain in gear before I open my mouth. Some people are not going to like what you do, some people are not going do some things the way you know is better or right. Learn to control that inner impulse to scream at someone, and sit back and think about how you are going to approach this new challenge – without treading on any or too many toes
Also, trying to get on with as many people as possible helps a lotPune Stock. Offer the sour faced manager a brew when you’re going to get one – it works trust me! It scares the hell out of me to think of moving to another company after working here, because I will know NO ONE!! My friends and colleagues I have made from working here are like a comfort blanket, and it certainly makes it easier to come into work on a cold and dark Monday morning!
Kolkata Wealth Management
